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6. Payment Policy

Payment Methods

At Lucy’s Lane Melbourne, we aim to make every checkout simple, secure, and straightforward. Below you’ll find everything you need to know about our available payment methods, when payments are processed, and how your payment information is protected.

Accepted Payment Methods

We offer several secure payment options, allowing you to choose the method that works best for you. Depending on availability at checkout, you can pay using:

  • Shop Pay
  • Credit and debit cards — Visa, Mastercard, American Express, and Maestro
  • Digital wallets — Apple Pay and Google Pay, where supported by your device

The payment methods available to you will automatically appear during checkout and may vary depending on your device, browser, and location.

Prices and Currency

All prices displayed by Lucy’s Lane Melbourne are shown and charged in Australian Dollars (AUD).

The total amount shown at checkout is the amount you’ll be charged. As we offer free delivery on every order, no additional shipping costs will be added to your order at checkout.

When You're Charged

Your payment is securely processed when you place your order. Once your payment has been successfully confirmed, your order will move into processing.

Orders placed before 4:00 PM AET can begin processing that same business day. Orders generally require 1–3 business days to process, Monday to Friday, excluding weekends and applicable public holidays.

If your payment is unsuccessful or declined, your order will not be completed and you will not be charged.

Secure, Encrypted Checkout

Protecting your payment information is important to us. Our checkout uses industry-standard SSL encryption to securely transmit the information you provide and help protect it against unauthorised access.

Payments are processed through trusted, PCI-compliant payment providers. This means Lucy’s Lane Melbourne does not directly store or have access to your complete card number on our own systems. Your payment details remain securely with the relevant payment provider and are used only to process your transaction.

Need Help?

If you have a question about a payment or experience an issue during checkout, our customer service team is happy to assist.

Store Name: Lucy’s Lane Melbourne
Company: Lucy’s Lane Melbourne
Address: Meeuwenweg 19, 7557 BE, Hengelo, Overijssel, Netherlands
Chamber of Commerce Number: 97381101
VAT Number: NL005266636B78
Email: info@LucysLaneMelbourne
Phone: +31 6 57973680
Website : Lucy´s Lane Melbourne

Shop with confidence — payments made through Lucy’s Lane Melbourne are processed securely, with care taken to protect your information throughout the checkout process.